We want your personalized product to be the ideal gift, thank you item or "hold it close to my heart" ❤️ item you own. We provide the templates and text fields to make it as easy as possible for you to fall in love quickly. If you have a need for variations, custom logos, or other changes we are happy to help. Certain design changes will require a small custom design fee. Here are some specific questions related to the designs;
Can I add special characters? It is possible to add special characters, though not all emojis and special characters are available in all text types. We will get as close as we can and if it is a variation we will ask you to sign off on a proof so we know everyone will be happy. (Proofs do take extra time and the production time does not start until we have an approved proof).
Can I change the font? We are happy to change the font for you. Our designers have chosen the best font for the designs but if your needs are something different, just let us know. We will need you to give us a specific font name as we have access to thousands of fonts. Also, note that if we do not have the font we will purchase it for a small fee. (Fee will vary based on the cost of the font.)
Do I have to put a name? No! You can put any text that you want in the personalization field. Some designs only have room for initials or monograms. Please note that long strings of text will reduce the size of the font to fit it in the personalization area. This might change the look of the item. If there are major changes we will send you a proof so everyone is happy with the results. (Proofs do take extra time and the production time does not start until we have an approved proof).
- Can I add a logo? Yes! Just add a note to the order that you would like to add a logo and then email it to us. You are responsible for providing the logo in a high-quality format and without the background (transparent PNG) if you don't want a white box around it. We can only accept PNG and JPG (JPEG) files. All otherwise types, backgrounds needing to be removed or other cleanup is possible, but there will be a design fee for that. We will send you a proof before production, again because we want everyone to HEART ❤️ their gift. (Proofs do take extra time and the production time does not start until we have an approved proof).